Assistant Vice Chancellor for Business Operations & Strategic Initiatives, Office of Campus Operations & Real Estate
University of Tennessee, Knoxville
Knoxville, TN
Full-time
Administration / Clerical
Posted on April 24, 2024
Assistant Vice Chancellor for Business Operations & Strategic Initiatives, Office of Campus Operations & Real Estate
The Office of Campus Operations & Real Estate is the second largest non-academic unit on campus and provides significant support in many areas for the University of Tennessee, Knoxville. This position is responsible for operations, administrative and fiscal oversight for five departments within the division and serves as an official designee in the absence of, or when needed by, the Associate Vice Chancellor of Campus Operations & Real Estate. The direct report departments include: VolCard, Campus Vending, Conferences & Event Services, Warehousing & Surplus Property, and University Print & Mail Services. Reporting units consist of $14M in combined annual revenues and approximately 80 employees. In addition, this position will serve in developing both short-and long-term strategic plans for Campus Operations & Real Estate, which impacts the physical campus, student/faculty/staff, and the surrounding community. Collaborating with stakeholders, this role will assist and work effectively in planning and implementing the Campus Master Plan as an administrative representative for the Office of Campus Operations & Real Estate.
Qualifications :
Responsibilities:
The Assistant Vice Chancellor for Business Operations & Strategic Planning is responsible for coordinating various support services/goods to enhance revenues that, in turn, will be reinvested into programs that support the increasing growth of the campus. This position is responsible for ensuring the following responsibilities are integrated with long-range physical planning:
• Fosters a positive relationship with members of local communities, including community groups, student organizations, and campus departments.
• Serves as a liaison for Campus Operations on capital projects with the Department of Capital Projects and Facilities Services to ensure auxiliary units are represented throughout programming, design, and construction phases.
• Partners with the Associate Vice Chancellor of Campus Operations & Real Estate to formalize a capital project plan for auxiliary units annually that meets the demands of the campus community and remains in line with budget parameters.
• Leads initiatives to ensure the campus community supports our service centers and auxiliary units with customer feedback and financial performance serving as primary KPI metrics.
• Serves as a liaison for law enforcement and special event support by ensuring open lines of communications, prioritizing/balancing needs, and facilitating effective departmental collaboration.
• Oversees the campus-wide event scheduling requirements and policies, which is critical to determining demands placed on operational and support units.
• Responsible for identifying new revenue streams and sustaining growth in current program lines with an emphasis on maximizing revenues.
• Establishes organizational direction and leads management staff to develop and implement strategies designed to achieve operational goals that efficiently use assigned resources.
• Provides continuous oversight of financial planning and budgeting to ensure reporting units are financially robust and remain self-supporting.
• Upholds the principles of inclusiveness, diversity, dialogue, collegiality, respect, knowledge, integrity, learning, awareness, and responsiveness. Sets standards, goals and plans related to these areas.
• Personnel management/development: Provides guidance and support to direct reports by promoting professional development opportunities such as conferences, seminars, etc. that can assist their units and help their personal advancement.
• Performs other job-related duties and special projects as assigned.
Minimum/Required Qualifications:
• Bachelor’s degree with a business focus.
• Experience in a higher education environment, with at least 5 years of experience in managing a single large auxiliary unit or multiple units.
• Demonstrated experience serving as primary contact or project manager for projects of both small and large dollar thresholds.
• Demonstrated experience managing and supervising a complex and varied workforce. Preferred Qualifications
• At least 5 years of deep knowledge and understanding of campus auxiliaries, campus operational procedures, and/or campus/event planning.
• Experience in planning and executing large scale events and/or logistical processes is extremely advantageous to understanding and supporting the high volume of campus activities (i.e. conferences, retail, parking, food/beverage, etc.).
Required Knowledge, Skill, and Abilities
• Familiarity with budgets and financial management with a large volume of revenues.
• Knowledge of campus planning, event logistics, and an ability to prioritize projects.
• Analytical skills to digest management reports.
• Ability to make timely and informed decisions.
• Effective written and verbal communication skills.
• Ability to serve as an example of collaboration among internal and external stakeholders. Preferred Knowledge, Skill, and Abilities
• Extensive knowledge of budget and financial management.
• Knowledge of higher education auxiliaries and operational units.
• Excellent written and verbal communication skills.
• Ability to relate with a variety of campus stakeholders to understand the importance of how various services support the campus community.
WORK SCHEDULE:
• Monday-Friday, 8am-5pm
• Position may require occasional weekends, evenings, and/or overnight travel
WORK LOCATION: Knoxville
Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately. For additional information or nominations, please contact Tennion Reed, Assistant Executive Recruiter, (treed7@utk.edu). To be assured of full consideration, applications must be received via our Taleo application system.
