Board of County Commissioners Office Assistant

Board of County Commissioners Office Assistant $22.47 - $25.64/hour 

SUMMARY OF POSITION:
Under general supervision, performs moderately difficult clerical and office support duties in various settings throughout the county; provides detailed and specific information to callers and visitors about department programs and services; prepares and processes a wide variety of forms and documents; establishes and maintains departmental filing and record systems; may serve as the primary departmental receptionist and information resource for visitors or callers; may provide administrative support for one or more senior managers; and performs other related duties as assigned.

ESSENTIAL FUNCTIONS:
• Greets the public, customers, and other county employees in person, over the phone or on the computer; provides information about departmental programs and/or services; responds to inquiries and resolves customer service issues; takes and transmits messages; routes customers to other resources as appropriate.
• Assists customers in completing forms and documents; receives and reviews documents such as applications, timesheets, and invoices and verifies their completeness and compliance with basic requirements; may assist customers in using computer-based resources or services.
• Schedules appointments, meetings, conferences, and departmental events for the manager(s) using manual and/or electronic tools; prepares meeting agendas and information packets; attends meetings, sets up recording equipment, and takes notes of proceedings; prepares and distributes meeting minutes and summaries.
• Makes travel arrangements for the manager(s), including transportation, lodging, and meals, in accordance with county policy; researches and identifies preferable yet cost-effective options; prepares travel schedules and itineraries; processes expenditure claims.
• Creates and utilizes forms, databases, spreadsheets, activity logs, or other tools to track and maintain information; locates, retrieves, and compiles data from manual or computerized information systems; assembles and consolidates information from multiple sources.
• Types and/or prepares moderately complex letters, memoranda, forms, labels, requisitions, receipts, and other documents using a computer, printer, typewriter, or other input devices; reviews, compares, and proofreads documents for spelling, punctuation, grammar, format, and clarity; completes various forms to process requests or claims; creates charts, tables, or other graphics; develops and prepares reports and data summaries. May draft correspondence using form letters and templates.
• Establishes and maintains organized and accurate departmental files and records; creates new files and filing systems as required.
• Makes photocopies of documents; may scan records into an electronic document system.
• Retrieves, opens, and date-stamps mail and delivers to appropriate location; conducts research on returned or undeliverable mail to identify updated address information; folds and stuffs documents to process outgoing mail using inter-office or United States mail system.
• Maintains inventory of office forms and/or supplies; maintains records of supplies requested, received, and issued.
• Performs general mathematical and financial calculations; receives and receipts payments; counts cash and receivables and prepares deposit documents.
• Performs other related duties as assigned.

QUALIFICATIONS:
Education and Experience
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education:
Possession of a high school diploma or equivalent.

Experience:
Two years of progressively responsible clerical or administrative experience that included electronic data entry, typing, the maintenance of recordkeeping systems, and the operation of personal computers.

Licenses and Certificates:
Depending on assignment, a valid license to drive a vehicle in Colorado and a safe driving record may be required at the time of appointment and throughout employment.

We are an Equal Opportunity Employer and Prohibit Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.